Horrible
James L
Centerpoint Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centerton, AR 72719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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U-Haul should not allow this location to represent them. Unprofessional, agonizingly slow, rude.... I reserved and paid for several 2 wheelers and 2 dollies, none we're available when we picked up the trucks. Reserved 48 moving blankets, they came in bags of 6, they did not let us know that they never clean the blankets in between each rental. 2 of the blankets had some type of clear, slimy substance on them that we did not notice when we were packing some very expensive oak tables. The slime destroyed the finish on these tables. After the move the owner/manager said we must bring in the used blankets, move a display rack inside the gas station store, and put the blankets on a table in the rear of the store. And we had to take pictures of the gas and mileage gauges and bring them back into the facility for him. The check-in process took 35 minutes and they checkout process took 30 minutes.... I could go on, but I won't. This was like a bad movie happening in real life. I have been in the patient/customer care business for 40 years, I am the easiest and most forgiving customer you can deal with. I write something negative, maybe once every 5 years. That's how bad this was. I am not writing this to obtain any type financial compensation, I am only trying to save the next nice person from this type of experience.
James LGreat location
JEFFREY HNo assistance hooking up the trailer to my truck.
BRIAN CI keep getting trailers that have under-inflated tires. I noted that 65PSI is the recommended and yet this is a second trailer I got with 40-42PSI in each tire. This is frustrating, dangerous and wasteful.
JAY L