Poor condition vehicle. Driver side door was not closing most of the time, also window riser also had problem. Not at all customer friendly location. Won’t be going back there
Arun J
Centerpoint Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centerton, AR 72719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul rental Upon pickup up truck they stopped in the middle of our transaction to help other customers. The truck was clean in cab and in storage area. In general, it operated OK. No issues with engine, brakes, transmission, lights. Steering felt loose. We have rented trucks multiple times in the past. Steering has been better on previous rentals. Padlock was provided renter’s to use. It was chained to cargo door handle and was not able to be removed from handle to lock the cargo door. Not a major issue. We used our own lock. If a lock is offered, make it something that can be used. When the truck was picked up and returned, no paper copy of rental agreement or invoice was provided. “We can’t print, but you can use your phone to take a picture of tablet.” Attendant was able to email the agreement. This is not acceptable. A renter should have a copy of agreement in the truck and the renter should not have to rely on an electronic document via screenshot or email. This could easily be resolved via renting agency having an inexpensive printer that could print agreement via Bluetooth connection. Before returning truck, we cleaned cargo area and neatly folded blankets in same size as originally folded. We stacked the 24 blankets into 4 stacks of 6. Truck was returned in close proximity to renting agency desk. Renting agency staff insisted that I carry the blankets into the office and place on table so that he could verify number and condition. I asked why he could not check blankets in truck. He said he could not do that and made it clear that we had to bring the blankets to him before he would check the truck back in. I complied and he completed the check-in. Once again, a request for paper copy of invoice was not able to be accommodated. He emailed invoice and allowed me to take a picture of his screen. He then asked me if I would move the truck to the other side of the parking lot to make it easier for the next customer. I declined as I no longer had an active agreement with insurance.
STANLEY MThe truck was absolutely filthy and covered in dust, even in the bed of the truck. Everything touching the truck bed got dirty, even mattresses, and had to be wiped clean.. This was not the location that I reserved for the truck to be picked up, and I had to drive out of my way to this location. No one from UHaul bothered to call me the day before to let me know. However, UHaul didn’t hesitate to charge me extra when I exceeded the mileage that this location allowed for the move..
RICKY QEverything was great!
DAVID GThere wasn’t a truck for me when I got there. Has to drive another 45 min to get one. Didn’t have a dolly, didn’t honor my reservation, they didn’t check the truck out. They were rude, corporate was rude! Extremely stressful. Nothing like the places in Conway, AR. Hope I never have to work with them again!
TINA W