The U-Haul was not clean at all. It seemed like there was cattle or some kind of animal waste inside, and it smelled extremely bad. Unfortunately, I didn’t notice it when picking it up, but once I reached my place and opened the truck, it was very dirty. We had to clean it ourselves using a broom, but the smell still lingered. Since we didn’t have time to return it, we went ahead and loaded our belongings. After moving into our new house, we noticed that the smell had transferred to some of our items, especially the fabric sofa, which now stinks. Other items were also affected, and our garage currently smells terrible. We had to spray air fresheners and leave the garage open for a long time to try and get rid of the odor. Overall, it was a very unpleasant experience.
Sai T
Centerpoint Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centerton, AR 72719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The only good thing I can say is that the truck was clean and in good condition. The cashier was more interested in helping customers buying beer and cigarettes than he was in renting a truck to me. TWICE he stopped fulfilling my order to ring up a customer's purchase! Also, their printer didn't work so he had me take a photo of his laptop for my receipt. When I asked where the truck was parked, he could not tell me. He literally said me to "I don't know. Just go out there and look. The numbers are on the top." Overall, I felt it was one of the most unprofessional encounters I have ever experienced. I would NOT go back there again.
Louis SThe vehicle is very old and hand over 150 k miles and had a lot of problems with the gear rod and starting the vehicle
VENUNATH TThis experience was average at best – the individual that assisted me was very nice. The U Haul business is definitely a side hussle for this location. Had to go to this lcoation becuae U Haul failed to have the equipment I had resevered.
GARTH SInside the uhaul box needed too be hosed out. Something was spilt all over the floor with a strong oder and attracted alot inside the uhaul floor because of the substance spilt on the floor. The uhaul air conditioner didn't blow cold air.
RENEE M