It should be reported during rental that the location is not equipped with a person and the app needs updated for use.
Jeffery P
Empire RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centre, AL 35960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Speedometer was off apprx 10mph. Front driver's side wheel had a little drag, gas mileage wasn't the best. Third rental, worst mpg.
James NAwesome service.
Wynetta HExplain in advance what the 24/7 login process is all about and how it works.
Bradley HIt was the worst experience that I have had with Uhaul. First I ordermy truck online 4 days before I needed it. I was charged $65. 4 days later I go to pick up my truck, no truck there and no one to help me there. I called Uhaul, they then sent my reservation to a new location. Got there, no one there to help me. I called Uhaul back, they finally sent me e message on how to pick up the truck myself. After all that, I was then charged another $125 I was supposed to have had the truck from 9am until 7pm. Total of 10 hours, but because of all of the crap I had to go through, I only had it for 7 and a half hours. Now, 2 days later, after I dropped the truck off and it was inspected, I received an email confirmation/receipt, the $125 was removed from my account and changed to $112.18. So I was charged twice. The truck that I never got to start with was $65. That $65 should have been refunded back to me. So why hasn't it?
Joann S