Great staff at the location!
GREGORY S
XPS Xpress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chantilly, VA 20151
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Mobile can pickup was wonky and sucked, but that's on Uhaul as a company rather than this location. I should not have to download your app for a smoother experience!
Caitlin KThanks 😊
ANTONIO JUnfortunately, the car was not ready when I arrived at the location. It took 90 minutes of my time to communicate with the customer service representative. They didn’t have a car available which they promised. The other car they wanted to give me, was not ready to drive (something was attached to the car). The only option was if I drove to another location and pay again or cancel my reservation. After 90 minutes wasting my time, I had to cancel my reservation.
Zalmai AYour policy that allows us to pick up the van while the store was closed wasn’t clear, leading to delays in my getting the truck. I saw another review where someone said they arrived and no one was there, so I suspect that I’m not the only one who was confused about that. Now that I’m aware I expect to make use of that. Other than that, fine experience.
JAMES E