The truck was clean. The DIY check-in process was confusing. It took two of us and a phone call to U-Haul to complete the process which delayed our job. The gas in the trunk was less than 1/4 full; this caused another delay since we had to stop to put more gas in the tank. Finally, I ordered a moving trolley. It was not there, but I was charged for it. I would not use this rental location again, and would not recommend it.
Teresa M
Lawton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chapel Hill, NC 27516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This was the best rental experience I have had and I have moved several times over the last 10 years, including two moves that were out of state. The equipment quality and ease of pick up and return em were incredible - you definitely want to rent your U-Haul here!!
Alexandria D