Original of pick up was not good. Told worker where I was taking trailer and he gave me wrong drop off. I told him location with zip code and he gave a drop offf point 200 miles away. Not happy with that. Drop off personal were great
Edward B
Challenge Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlevoix, MI 49720
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkKaren is great
MICHAEL AEfficient and thorough along with a quality safety hookup check before I left.
Gene BOnce again Chris really made a difference. His recommendation probably saved my life. He told me if for any reason your trailer starts to wobble back and forth "DO NOT HIT THE BRAKES" The ball bol try on my hitch snapped off due to poor roads and extensive vibration. I followed his advice and avoided major problems.
Charles GThe customer service at this location was absolutely amazing! She went above and beyond to make sure we were heard and i apologized multiple times for our issues at pickup from the other location. I would definitely use this location again and recommend it to anyone I know!
Keith W