Filthy truck, little to no gas and no help inside. You would be appalled if you went there yourself. Beyond pathetic
Charles G
BP Division And Noble
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60622
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Customer Reviews
- 2.5 Average Customer Rating
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They did not give me my dolly , or cart thing which I paid $7 for
Monet SThe truck was nasty! So much trash all over the front cab. Fast food wrappers, glitter, kids toys, a hair brush and pharmacy wrappers. On top of that, it smelled like an ashtray in the cab! Seems like someone is using this as a personal vehicle and smoking heavily in it. I was getting a headache from the cigarette smell.
DERRICK BIt was just a drop off location. No check in or anything. We didn’t know where to park. The gas attendant was nice but again just a drop off location
Megan VIncredibly misleading, app didn't function and I had to speak to at least 3 different reps over the phone to sort out initiating the rental. Staff behind counter was misleading and flat out lied about his ability to initiate rental, and then when I needed the key he had it behind the desk. I would never use this location again. Person I spoke with over the phone was very professional and helpful, walked me through the steps and was out of california (nancy?). I give her 10 stars out of 10. Previous phone reps could not assist and gave incorrect recommendations, to go to other location in the middle of Chicago at rush hour traffic.
Jacob M