The staff at the location were very helpful and friendly, but when trucks are returned after hours you can't access the lot, so you have to park on the street. This also delayed my rental because I was supposed to pick up the truck at 8am, but the previous renter returned the truck after-hours, so the staff had to check in the truck when they opened at 9am. I had to start my move an hour behind schedule because uhaul led me to believe (after calling to confirm three times) I could access the truck prior to the location opening.
Trailer Rental & Towing in Chicago, IL at Division Auto Clinic
Moving to or from Chicago, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chicago, IL 60622 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chicago, IL
Cargo trailers in Chicago, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Division Auto Clinic!
Utility trailers are perfect for towing large or oversize cargo in Chicago, IL 60622. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Division Auto Clinic provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chicago, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chicago, IL online today!
Trailer and Towing Supplies
God the location on Division there was no sign stated for U-Haul that was big enough or visible when you pasted by. I pasted it twice and had to call the number which was an auto shop that also leases U-Hauls. I would have never been able to find the place if the body shop told me to look for their sign.
In theory I understand the convenience of the 24/7 Uhaul service, but this will be my last time using this service. We had trouble with the app working correctly during pick up and drop off. Once we got to our apartment to start the move we opened the back of the truck to find there was 7 soaking wet moldy moving blanks inside the truck. When we dropped off this truck the instructions stated to drop it off at this locations lot...but the location was closed so the lot was locked. We then drove around for 30 minutes to find a parking spot and was on hold with Uhaul's customer service for over a half hour. It took over an hour to drop the truck off when it usually takes 5 minutes at other locations. Over all I think this experience would have been better if the location was open and was not a 24/7 pick up/drop off. I then think the truck would have been clean at pick up and dropping off would have been a breeze.
Overall excellent service from pickup to drop off!
It got the job done, pick up was quick and easy. Everyone was great.
The person at the location was very polite and helpful. The location of the facility was not pleasant.
The corporate site identified an available truck at this location, however the truck was reserved when I got there. When I arrived to pick up the truck the location representative stated, at the time he received notification of my reservation he contacted corporate because the truck wasn't available. Corporate failed to follow up with the discrepancy. The reason why I rated this location high is because the representative who helped provided a solution, found a truck that would satisfy two customers, and went over and beyond with customer service. Thank you!
Picking up the truck was a nightmare. I would strongly not recommend U-Haul to no one . They sent me to 6 different locations for this truck . The pain and inconvenience and not knowing I would have the truck and hassle with the scheduling people , very unprofessional getting hung up on . Was not worth it .
I believe I order a 17 and I think they gave me a 15 can you please check the order sorry I could not get back been busy unpackage. Thanks Rosa
I rented a truck out for 9 am and the location said it opened at 9 am but nobody showed up until 9:30. Then I was informed that they would remain open until 5:00 pm but when I came back at 2:30 pm, they were already closed. Then I had to drive around the neighborhood until I found a side street to parallel park the truck on, which was a pain and then resulted in me using more fuel which I was charged for even though I had just filled it back up to the 3/4 mark. The entire expirience was unpleasent. The Auto Clinic worked blamed them being late in the morning on UHAUL corporation. He said Uhaul was supposed to update their hours on the website but have not. This confusion left me looking unprofessional with my clients. I am upset with Uhaul and Division Auto Clinic.
Near downtown Chicago and difficult to maneuver the 26' truck I had to pick up the auto transport.
I was very lucky someone was still at the store so they were able to give me the keys and back the van out of the yard. I wouldn't have been able to back it out on my own. They were lovely, it was a great customer service!
Auto-pickup system did not register a vehicle reserved for me even though I spoke to the rental garage a few hours prior. Milton from DAC who helped me with my rental was very responsive and took care of the issues in off hours. Be cautious of the auto-pickup system but you don't have to worry about renting from this location. Would rent from here again.
Staff was polite and efficient. They were helpful in answering questions and clear in their instructions. Thank you!
Courteous and prompt service. Needed a truck ASAP, called and it was ready to go. Clean truck and friendly people. I would highly recommend.
Everything worked out great.
My pick-up location was moved without notice so when I arrived at u-haul store where I made the reservation I was informed I had to go to Division St. approx 10 miles across town. Eventually This change put me 2 hours behind for my elevator reservation at my apartment building. No fault of the Division St folks, but I was extremely disappointed with U-haul's handling of this matter and the poor customer service.
Staff was excellent but the facility is run down and dirty. Staff was very, very helpful in helping with a smooth drop-off and buying back unused materials.
Didn't have the equipment I reserved, so I was forced to use a larger vehicle and pay higher mileage. Don't you owe me $50 for that?
Best/easiest/quickest experience I have had renting a UHaul! Thanks to Milton for making the process so easy!
I showed up on time and had to wait over 40 minutes to get my truck. When I asked the attendant when they closed for the day he said "Two or three." When I returned at 2:02 the place was closed for the day. Parking in the area is very inconvenient. Bad service here caused me to waste over an hour of my time.
Perhaps be a bit clearer about how to return equipment after hours.
This is not a legit UHaul outlet. While the moving company told me the movers could pick up my truck for me, the person at Division Auto Clinic said he had none of my information, so I had to quickly Uber there and sort out the situation. Did not come with typical moving equipment -- such as blankets and dolly. Would recommend using a legit UHaul outlet to anyone in the future. Not sure why this location popped up as the first result on the UHaul website given that it isn't a proper UHaul outlet.
The truck made an unbearable whining noise from both window wells on my trip. Utterly abhorrent service. Destination location was of no help in getting a refund (offered $25, give me a break). This truck is better used as a dumpster. I will strongly recommend to my friends to avoid your service. Pickup location did not have the furniture dollies requested. The business manager spoke very little English. Customer service failed to call 24 hours prior to pickup to confirm location (actual location was in a VERY bad part of town). When I called customer service the call was dropped and of the four reps I had to speak with only one was helpful. Absolutely shameful service. I will be reporting this experience for both origin and destination locations with BBB, Google and Yelp.