This location should not be a thing for uhaul pickup. It’s in a very bad neighborhood with boarded up abandoned buildings and people that just stand around the uhauls and harass people trying to pick up their rentals. We will never use uhaul again after the worst experience we have ever had.
THOMAS B
JAAD Enterprise Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60624
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Customer Reviews
- 3.0 Average Customer Rating
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Someone from this company just tried to run a $7.79 charge to my acct, luckily my account was in negative status, and that purchase was not authorized. This is 4 days after I turned the truck in and was already billed for usage of the truck. I would like someone to contact me from JAAD Enterprise Service to explain?
Tonja KClean out truck. I found drug needles inside of the truck. There was also double bookings and I had several issue getting the truck. It counted to my clock out time shorting the trip
Jerry TJust keep doing what you guys are doing so far great
Charles BMinutes after reserving this trailer, the U-Haul attendant from the location we reserved from called and texted many times requesting for us to call him when we arrived on site to give pickup instructions. His behavior was very peculiar and unprofessional. Upon arrival at pickup, the U-Haul attendant was absent and the trailer was wide open and unlocked. Nobody came out to service us or inspect the trailer prior to driving it off the lot. The attendant called when we were on site and asked us to take pictures for him. I'm assuming the trailer door was wide open due to the padlock that needed to be cut off. The trailer/hitch was missing a harness as well. When we called the missing attendant to complain he sent us to the Cicero U-Haul location to pick up the missing harness and get the lock cut off. I understand that rates are based on availability, but we paid nearly 3x the daily rates of our last rental for the same piece of equipment and our experience was horrific.
Windward R