Im very disheartened that I was automatically charged $100 for another day of renting the uhaul when I returned it late. When I picked it up on 11/2, I had to prolong my rental time because the system was down. I tried to pick it up at 9, but then I was told I couldn't because the employees couldn't access the system. I ended up renting the vehicle close to 12 noon. Then I was charged $100 for returning it late on 11/4 which I find extremely unfair. The employee told me he couldn't help me. I feel like I shouldn't be charged considering I was inconvenienced when trying to rent the van.
Olivia H
G&G Service Station Inc
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Chicago, IL 60634
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How U-Haul Reviews WorkGreat and very knowledgeable guy who was helping me. He’s knowledge helped me rent a right truck and he worked with me on pickup and return times.
Mariusz SAll staff are welcome and friendly
VASYL VWhy are you sending me letters about some people renting your trucks? Stop sending these letters.
Bashar MSuper location and service!
Raimundas V