I waited over an hour to pick my truck up. I had an appointment for 9 o’clock didn’t get the truck till after 10 the first truck they gave me was shaking. It was not effective. I had to take it back. Got another one and it had service problems too. It was loud made a lot of noise, but that’s all they had left. I wouldn’t dare go there again they’re unprofessional and the truck was basically raggedy. I paid . It was loud made a lot of noise, but that’s all they had left. I wouldn’t dare go there again they’re unprofessional and the truck was basically Ragley I paid over almost $200. What’s the worst experience I ever had would never go back there again.
LEORA R
Vans Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60636
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience. Fast rental pickup, easy checkout with a clear understanding of the final charges before leaving the facility.
Jillian HCustomer service was bad. Not a clear location of where the place is. Guy behind the desk was more interested in scrolling Tiktoc
TYNESHA KThey were great! The workers were very respectful and professional and handled everything with care. They made me feel comfortable with leaving them with my things while I made quick errands . I definitely recommend them 10 stars
Tremain JThe location honored my last minute reservation and I was in and out within. Minutes the truck was clean and the service was professional.
THERESA B