I am surprised that U-Haul contracts with this location. 1. Very difficult to find the location 2. Disorganized when I arrived 3. Didn’t have moving blankets which where on the order 4. Reluctantly, connected the trailer Overall and very poor experience.
DAVID K
E-Z Connection Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60639
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Customer Reviews
- 2.0 Average Customer Rating
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We were forced to this location because of the horrible affiliate location booking. I booked a month and a half in advance, and only get notice 12 hours beforehand that I have to schedule a pickup somewhere else, and this was the only option. They gave us a truck FULL of drywall dust that took an hour to clean. We also didn’t get blankets or a dolly, as requested a month and a half ago. DO NOT USE AFFILIATE LOCATIONS.
Alexander HI got rerouted to this location which was way farther from where I was. There was broken glass in the trailer I had to sweep and clean out. Did not have moving pads. I was severely disappointed with this whole rental!
Vincent GI was called the day before and told I had to head to this location. This location seemed less organized than I would expect. It was also in a tucked away location far away from where I lived.
Matthew HI think right now you are doing a great job thank u so much.
brenda a