Friendly, and great customer service at both ends of the rental.NELIDA R.
Trailer Rental & Towing in Chicopee, MA at U-Haul Moving & Storage of Chicopee Memorial Drive
Chicopee, MA 01020
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
- Wine Storage
One-Way and In-Town Local Rentals in Chicopee, MA 01020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
More staff on. I went to drop off the truck. The sign says to stay in the truck. Ten minutes went by I went in. Another 30 minutes went by and the gentleman @ the counter took the keys and checked it out after I left. I went from Chicopee to West Springfield and back. I did not refuel. It barely moved I was charged for 4 gallons of fuel. Sorry but no chance I used that much. I'd still use you in the future but I imagine a Saturday morning is busy. Time is money especially when people are moving. The gentleman working was friendly and courteous but you lose good people when you over work them.SEAN O.
Phone support was lousy but rental experience was wonderful.EDWARD L.
Excellent customer serviceMIGUEL R.
Vehicle interior smelled like air freshener and cigarette smoke. Also, the gas guage was off. When I went to put gas in the pickup truck before I returned it the gas guage read slightly above 1/2 a tank down from 3/4. To get it back to 3/4 I had to put in over 20.00 worth of gas.FRANK M.
The interior of the vehicle could use a vacuum and some armor all. Actually found a to do list from the prior renter. Aside from that the 9' cargo van did what it had to. Helped me move across town without having to put so much wear and tear on the interior of my vehicle. Excellent breaks and only 22K miles on vehicle. Hardly used the dollyâ€” not worth the $7.MATEUSZ K.
I received prompt and professional service. They were very accommodating with the amount of time I needed with the rental. I would definitely use their services in the future.Damaris H.
Confirmation link had already expired when i tried to confirm the mileage and gas.KRISTEEN R.
Nothing. It was fantastic.SANDRA G.
Thank you. Very happy with customer service and cleanliness.Lynn W.
We had reserved a 8 foot truck, and none were returned when we arrived for our scheduled time at 1 PM. So they upgraded me to a 10 foot truck, but when I went to start it- the battery was dead. I walked back to the office and they gave me an upgraded 15 foot truck. We returned the truck 4 hours early, since it was just an in town move of some building materials for our home. Other than that hiccup the return was smooth and easy.DESIREE S.
The online service was excellent my experience when I picked up the vehicle was bad the vehicle had a strong smell of marijuana and cigarettes someone left a used disposable mask on the dashboard and given the fact that we are under a pandemic the vehicle should have been at 100% clean and sanitized. I had to buy a can of Lysol to desinfect and sprayed the whole cabin.RAFAEL O.
only suggestion, try to remove ice from bottom of trailer or clear it before customer pick up.JOSHUA T.
Great customer serviceTYLER D.
Please do a safety pre-check before customer pick-up. One of the four tires was just about below minimum tread depthWILLIAM S.
Door had rust on it and transferred to my light colored couch. Filled the tank less than 1/2 mile from drop off location and was billed for not returning full tank .MARK D.
LISTEN TO THE CUSTOMER BETTER , I'M VERY DISAPPOINTED THAT AFTER MY RENTAL I ASKED FOR A DIFFERENT PAYMENT OPINION IN CHICOPEE MA UHAUL REFUSED TO OBEY MY REQUEST IN CHARGED MY DEBIT CARD WITH OUT MY PERMISSION WITH THAT BEING SAID I HAVE NO CHOICE BUT TO CONTACT MY LAWYER IN REPORT THIEF AGAINST UHAUL THANKSMICHAEL H.
Great service!JASON A.
This is my 4th rental in 6 months from this location. I'm overall pleased, but the trailer I last rented was very dirty inside and had a sidewalk light that wasn't working.ROGER A.
Everything was great at the store location. Took a little too long to get the truck but everyone was very helpful. The website is tricky because I removed all the ad-ons except the dolly but when I went to finish booking online everything was added all over again.Angel C.
The truck cab was dirty and the back not swept out. The facility was very clean and staff very nice and helpful.JANET L.
I'm pretty good with the internet but it was time consuming and somewhat frustrating, quite possibly & probably for first time users. My opinion is you need to watch first timers and observe reactions.Robert M.
I am being overcharged. I have had withdrawals adding up to way over the amount of my bill.CAROL S.
Very helpful team members. Very easy process from reservation to drop off.ANDREW K.
Keep doing the same thingMICHAEL B.