The UHaul Android app gave me some bad experiences while returning the truck. Even after uploading the odometer reading once, the app told me return complete but the truck status was still showing Active. After applying the instructions of return multiple times, the issue resolved.
Provakar M
Quick Way Pat
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Christiansburg, VA 24073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The U-Haul servers were down and put me behind, little frustrating. Location was phenomenal. Kept me informed and showed empathy at a time I could have been challenging to work with. Will go back there for rental needs in the future.
Thomas GThis location and the manager there was great but my overall experience with U-Haul was bad. I ended up paying significantly more money than I would have because the location of pickup and drop off was changed to be 3x as far away as the one I chose. I only needed to drive it less than a mile from my current place to new place and ended up spending all the mileage money driving 20+ miles back and forth from the pickup. Customer service transferred me multiple times to different places and they knocked the price down but it was still extremely inconvenient and cost much more than it should have.
Grace CI had great difficulties with the online check-in process. I tried multiple times to take the necessary pictures and upload them but finally gave up after 20 minutes. I had to call to ensure that I did not get charged for an after hours return.
Scott KThe guy working there was very friendly and helpful. Super cool dude. A+++++++++
Matt A