Very helpful and accommodating
Christie K
Quick Way Pat
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Christiansburg, VA 24073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I received a text giving me the drop off location, and then received another text telling me to call a number once I arrived in town to arrange a drop off location. I called the number and no-one answered... after being on hold for 10 mins, the automated system said that I was being transferred to another call center. After being on hold for another 5 minutes, someone picked up and immediately hung up. I then called the number again and someone again hung up on my after being on hold for another 10 minutes. I then decided to just return the trailer to the original al location that I was given... and, ultimately, the folks at Quick Way Pat were very helpful and friendly (even though I was there approximately 15 minutes after they closed at 4pm). My rating for Quick Way Pat is assuming that they had no relation to the phone numbers that kept hanging up on me.
Matthew HWhen I dropped off the trailer, there was a sign FACE DOWN stating that there was a charge if we did not leave the trailer next to similar trailers. It is only by chance that I picked up the sign. I then had to move the trailer by hand to correctly place it (and not incur a charge). Personnel were not on hand, because it was an after-hours drop off.
Joshua JVery easily accessible. Staff was great.
Wally JGreat customer service
LANCESTONE M