Did not have any additional add ons - we ordered a dolly, furniture pads, mattress covers and more and they didn’t have anything. Guy was friendly on the phone though.
Brady D
United States Mechanics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cicero, IL 60804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I was not aware the facility would be closed. Had to figure out where the lock box was
Lynn TUHaul was blocked by multiple cars. Keys were not in box. The shop had the keys and had to confirm order. Don’t see why there’s a key box if the shop owner has the keys.
Sergio ERentals are not checked in upon customers returning them. I was never provided with my contract, or receipt when I picked up the rental. What I was told by the location is that they never experienced a system error where they are unable to print and/or email the contract. So I was told once the rental was returned, I should contact Uhaul directly for my paperwork. I contacted your company twice for my receipt. I was advised the rental was not checked in when I returned it and an area manager was contacted and was going to have the rental checked in and a receipt sent. A day later no receipt was received, so I contacted customer service again and was told by the rep that I should call the location again and ask them to check the rental in. As a Manager myself and a customer this was very poor customer service. I finally did receive a receipt ~36hours after I returned the rental.
Melissa AOnly b/c the guy running the place was very nice on the phone. "Service" what service? It's all Self-Service and the app fir returning the equipment is a joke.
Sandy H