Had to pickup my truck at a different location after putting in a reservation WELL in advance. The other location was an hour away from me which made my day even longer trying to lad up furniture. A light did not work on the car dolly & instead of waiting an hour to have it fixed I took it as is.
Stacy A
Gavons Electronics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colby, KS 67701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It would be a big help to a lot of people if U-Haul had 6 foot wide cargo trailers with a ramp. Many zero turn mowers have decks that are wider than 5 foot and a enclosed trailer with no ramp is really a pain.
leonard KThe cumpter system went down and we were held in the office for over an hour while we were waiting to get the paperwork done. Very frustrating
bob mI returned the truck at 7pm the evening before it was due the next day, but kept the key to avoid the $20 charge for U Haul checking the truck in after business hours. I returned in the morning in another vehicle at 9:30 am with the key before my due date time and was harassed because the agent couldn't find the key and threatened to charge an additional day because he said the truck could not be checked in without the key. The agent did not charge me for an additional day, but harassed me for not parking the truck according to signs he said were at the drop location. All in all, I would prefer never to return to this site either. After talking to people in the area, apparently this agent has a reputation for this kind of behavior. If I could avoid renting U Haul equipment, I would never rent another piece of equipment again from U Haul.
garry PThe guy we talked to was rude double charged fuel and not helpful. Not sure I would use uhaul again after this experience.
William B