The location and vehicle were fine. The lack of an actual person to complete the check out and check in transaction is horrible. If I wanted to be a U-Haul clerk I would send my apply. The app didn't work for my Apply phone and the apps process is long and arduous. Horrible process with a corporation being too cheap to have actual humans as CSR's.
david m
Hillside Service
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Colgate, WI 53017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Wanted to use a closer location, but was changed to this location, they did not have any moving blankets even though I reserved many weeks in advance. I assume that’s why I couldn’t use the location closer, but had to pay extra miles and deal with the inconvenience of finding blankets at another rental company. Will not use this service again.
Joshua BVery rude customer service. Unprofessional customer service and location. Dirty truck. Honestly run by a very sketchy and rude man.
BAILY CGentleman Was organized and thoughtful enough to give us a heads up about waiting for next to be helped. Highly recommend. Thank you
ANDREW BDid not have ordered moving blankets and trailer interior smelled like gasoline. Had to be steam cleaned to remove odor. But attendant was nice.
Michael B