Always something wrong when I come here. And staff say I can't use the card I put on file and then 30 Mins later I can? Very inconsistent
Trailer Rental & Towing in Collierville, TN at U-Haul Moving & Storage of Collierville
Moving to or from Collierville, TN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Collierville, TN 38017 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Collierville, TN
Cargo trailers in Collierville, TN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Collierville!
Utility trailers are perfect for towing large or oversize cargo in Collierville, TN 38017. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Collierville provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Collierville, TN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Collierville, TN online today!
Trailer and Towing Supplies
I had a fully furnished three bedroom home on a large truck. We got there at about five after driving eleven hours to get there. We were stuck with three units that were on the back of the facility...on the second floor, so we had to haul all of our belongings up an elevator on carts...that was fun for three people. Oh...I didn't mention: it was raining when we got there, and I had to drop my car from a tow dolly...one on the chains securing the car was stuck. The staff lent us tools to remove the chain from the dolly, but did not offer to assist...the guy, literally, sat in the garage and watched from the door while I took it apart myself, and then replaced it once my car was unloaded. Our belongings are dry, and inside...I guess we should be grateful for that.
I was not at the drop off to assess the facility properly
Always an issue with getting them to check in while we are there. They seem out out. But when you have issues that need to be addressed. It's a problem.
Employees somewhat rude. Asked if I had a REAL credit card. Needs trained in how to talk with customers!
I came in about 1 hour later than my reservation. I had got a call from Cameron and told him I was running a little behind. He said no problem and I told him what time I would be there. When I got there, he told me, â€œOh, I was just about to cancel your reservation.â€ I said nothing but the tone was so condescending...like, oh we don't need your business. I kindly explained that I couldn't find my hitch lock key to remove it in order to attach my removable hitch. Another guy there, heavier-set Caucasian guy (slightly unshaven), chimes in, â€œWhy would lock your hitch with nothing on it? I always take mine of and know exactly where I put it.â€ I was a little taken back by their attitudes toward a customerâ€”and this guy went on and on and wouldn't let it go. Then they told me they only had 5 blankets. I said, â€œThat's fine, do I get them for half what I was paying a dozen for? The Caucasian guy said, â€œNo, it's the same price for 5 as it is for 12.â€ No apology, nothing. I was beginning to wonder if I was being â€œpunkedâ€ because their attitudes were so obtuseâ€”really strange. Someone should watch the security footage if you have it. I'll tell you if I were the manager of this store, the Caucasian guy I dealt with would be out the door. Oh, and he also reminded me that I needed to have the trailer back by 4pm since I reserved it for 10:30a and showed at 11:30 just to rub it in my face a little more that I was late....he was wrong about that since it's a 6 hour rental (it was returned at 3:55p). When I returned it, I folded the blankets. No one met me at the trailer. I had to walk to the side door where a girl was playing on her phone. She said, I have the trailer checked in. I said where do I put the blankets. She said I could bring them in. So after I folded them in the trailer, she made me bring them all inside, them take the trailer to the spot and unhitch it myself (a 6x12 isn't light)...never came to help at all. I have rented from this location 3 times so far I'm 10 months. This was horrible service. Love the location but you definitely have developed a problem here.
Had a paper license. Mobile app wouldn't work. No approval online. Valid. Regular renter. Sucked. Poor service.
Very satisfied with the customer service.
The associate that waited on me was unfriendly and short. My rental was one way and they assigned me the worst looking trailer, however I did not have any issues with the equipment.
Keep up the good work!
Didn't have dolly or pads ready with truck. Had to take about 5 pictures of driver's license..
I always use this location...... Aaron was not customer service friendly in regards to attitude... & Jacob was courteous but actually appeared to rather be somewhere else. When I arrived to get the truck @ 1000, I was told that I needed to have the truck back by 3 pm, even though I rented for 8 hrs.That aspect was rectified. When I returned the truck , not only did I wait for about 15 min in the truck , I was told we will be out whenever we get to it. I did not want any unknown charges added to my bill , so I waited... this is not acceptable customer service. This is not the norm for this location... when I returned a truck several weeks ago .. I believe Steven checked the truck and could not have been more pleasant or helpful
Everyone was so helpful.
UHaul APP doesn't work dependably. I've used it for renting at all hours. Couldn't locate me. (GPS was on and working on TWO phones) It wouldn't ASSOCIATE the order number to my account. Had number in email. Had to go inside. Thankfully during normal biz hours. Staff always great. Didn't receive the "check-out equipment" text. Reset odometer. Mileage and fuel incorrect by nearly 60 miles. Staff corrected; always great. Between the malfunctioning APP - all around -waiting for manual check-in, it cosforay schedule 1 1/2 hours on a tight day, when I had an equip appointment. I know the drill, and know IT. Love the APP...when it works. Staff say Wifi issues also. True, but this was the APP. How does one pick up overnight if mobile app not working?
As easy as renting a car. Very easy and they were very flexible. I'll definitely go to UHaul first the next time I need a truck.
The vehicle should be inspected for maintenance issues. The windshield wipers were totally shot, and barely moved enough water to see through. The other issue (not related to the UHaul location) was that the truck did not have cruise control. Other than these 2 issues, I was quite happy with the service.
UHAUL staff were very helpful and capable.
The U-Haul rental and self-storage process was easy and affordable. The service was outstanding
Cannot say enough positive about the people at Collierville UHaul on Byhalia Road. Three times over two weeks, they went out of their way to be helpful. Professional, patient, and customer focused.
A very nice facility! I have used many other U-haul locations and this one was by far the best! Equipment (trailer) was in good shape and only had one slight ding - it pulled well and made a one day 800 mile smooth sailing. I dropped the trial before they opened on a Sunday morning and had my receipt emailed by the afternoon! Great service and would recommend. Thanks and be safe!!!!
Make sure when they make a reservation listen and really do what you say your going to do. Don't say ok... and not do it. You may leave some stranded because you didn't do you job.
Fast, friendly and courteous service.
The no-contact pick up was great! I was able to check in through the texted link and got a key box code to get the key. Very simple!
The website does not work when you reach the section to upload an image of the odometer reading on return. I have rented there in the oastvan ran into the same issue. There was only one person working at the desk, and u waited 1/2 hr to return the vehicle. Eventually someone from the back came out to ask the rep at the desk why the truck was sitting out there. I had to advise him that I could not complete my return. He struggled but eventually was able to dobit on another device. Fix the website please!
Very friendly staff.