There was no spot to park the U-haul and tow dolly then an unidentified gentleman (the store clerk?) told me I couldn't park the U-haul where I had parked it. Since there were no available spots to park the truck and tow dolly, I did the best I could to make sure it was not blocking traffic. I'd never rent or return something to this location though.
Trailer Rental & Towing in Columbia City, IN at Xpress Food Mart 2
Moving to or from Columbia City, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Columbia City, IN 46725 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Columbia City, IN
Cargo trailers in Columbia City, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Xpress Food Mart 2!
Utility trailers are perfect for towing large or oversize cargo in Columbia City, IN 46725. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Xpress Food Mart 2 provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Columbia City, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Columbia City, IN online today!
Trailer and Towing Supplies
Did not talk to anyone other than to verify it was closed and where to drop off trailer. Gentleman was helpful.
The location is convenient but personnel not very professional. However given we just wanted to drop of a trailer, who cares. We got what we needed and that's all that really mattered.
We tried to return the truck and the usual part had closed. So we returned the next night and again we could not have helped it. Our work hours were longer than u hauls hours at this location and our son couldn't return it as he had no ride to pick him up. So as my husband pulls the truck in...the worker was sitting out front on a bench vaping and talking with her friends...while I was pumping gas at this location....stating " I don't know why he is trying to return it....he was told last night the hours ...we are not gonna close it" while I spent money at their gas station I continued to hear her speak wrong of usninfeelnas customers and there was another gentleman getting gas as well. As my husband was checking the truck and getting the blankets...the staff member continued to talk about us to her friends. When my spouse and I both walked towards the front door to talk with the other very helpful lady...i did confront the girl out front. I asked her why she felt it necessary to speak about customers that are helping to pay her paycheck. She tried denying she said anything until I said I heard her while I pumped gas. She said all she said was we couldn't close the account tonight...we understood that...we just needed to get the truck parked at the location. Even if we were charged a late fee. That is just what worked for us. But the young girl continued to he rude as i explained to her that she was being rude by talking about us theynway she was. we wish we would not have filled both uhaul trucks, at that location, which is where we returned them to. They should not represent uhaul if they cannot have a little bit better hours and better personnel.
My experience was great
Could barely understand the man. He didn't speak english well. Won't go back got charged extra because of the language barrier.
This u haul location was awkwardly situated and under staffed. I had to wait for the "right" person to show up to rent a trailer that I needed.
I do not have any recommendations at this time. I filled up, parked the truck, took pictures and dropped keys into key box. No issues.
I was disappointed in the location, the help and the 1-800 UHaul members. They were not helpful and quite frankly, were rude. I will consider alternatives to my rental needs going forward which is a shame because I USED TO BE a loyal customer.
The unit I used had a frame support bolt sheared off and a second one cracked. The unit held up okay but I was constantly afraid that it would completely shear the others off. Also this was not the location I contracted with. I ended up going 38 miles round trip out of my way to pickup and drop off the unit twice. My gasoline
We originally reserved a U-Haul to be picked up at this U-Haul location located about a mile away from us. We were notified two days before pick-up that they would not have the truck available at that location. Apparently, this site, unlike others, does not send anyone to pick up a truck that a customer has reserved over a week ago to assure that the reservation is met. We have to drive about 30 miles away to pick up our truck, which was an inconvenience. With the help of Mike, we were allowed to drop off our truck at this site, which was nice after a long drive and unloading. The return process was great as we were met outside as we drove up. There were several trucks at this location at this time. When I mentioned that we had to drive 30 miles away to pick up our truck, I was told that â€œthis is why we recommend a reservation.â€ When I responded that we had a reservation, I received a shrug. This site is convenient for us and the worker was very friendly, but...
The truck was clean. The engine had some issues My reservation was canceled despite being there on time to pick up the van and calling to confirm the day before. It took a long time to figure that out.
more help for the person working there
No one helped me with un-hooking the trailer.
I did not get the dolly I rented and am having a hard time getting that reimbursement back
When I returned the truck, there were two people inside the return place. I asked what I needed to do to check the truck back in and was told to put the key in the box outside. I asked about help with the online return of the truck, but received no assistance. No one came out to check the truck for the 6 furniture pads etc. I called the phone number on my paper work to get the truck turned in properly. The individual on the phone was very kind and helpful. Perhaps the individual working for UHaul was not in the store that day because of it being on Saturday. I am a senior citizen and it would have been helpful to have had someone there who could have helped check the truck in.
the chick said the n word in front of me and i'm colored.
I was charged double as to what I was told on the phone. So that sucks but other than that everything went smooth
The pick up location was a gas station. This is a poor business model because the rental process is not quick, and the attendant had to constantly shift back and forth between serving the U-Haul customers and the gas stations customers. This specific model guarantees very poor customer service.
Had to pay for fuel & mileage, fuel should be included in mileage.
The small trailer I rented had not been cleaned since the previous users, and the rear door badly needed maintenance. It would not go up or down without binding on the track. It took two people pulling on each side to get the door to open or close. Not pleasant!
I did everything on line including payment to limit my time face to face with the clerk yet, she couldn't see any of it. I then had to let her see my phone to prove it was all done. This was extremely disappointing and unsafe in light of COVID19
Limited parking, but easy to find and quick to drop off.
Quick and Easy Return