Nothing great experienceScott G.
Columbia Auto Sales
(U-Haul Neighborhood Dealer)
Columbia Falls, ME 04623
- Mon–Fri8 am–5 pm
- Saturday8 am–12 pm
Special Operating Hours
- 6/17/2023 - 6/24/2023: Closed
Services at this Location:
One-Way and In-Town® Rentals in Columbia Falls, ME 04623
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No improvement needed. Friendly staff, smooth procedures. Quick and efficient.Coleen K.
Nate was amazing handling my rental needs. He is a very knowledgeable and respectful . He went above and beyond during this whole process treating me like family. I'll always recommend and use this location for future U-haul equipment rentals. Thank youREFIND F.
I was straight up lied to by your dispatch coordinator in Maine who may I add was extremely rude and dismissive. I was forced to drop off my Uhaul over 40 min away from my original drop off. I was told this was due to the local drop off being unable to legally take any more due to capacity. I called local Uhaul dealer and they confirmed it to be untrue. I proceeded to explain this to the dispatch manager who then got very upset I was looking further into the matter. You can not force your customers to drop off a trailer over 40min away just so you can maximize profits and make it more economically viable for you're company. I feel very strongly that I was lied to just so your company could save money and have a better spread. When I asked the dispatch head For the customer complaint number or customer service she refused and insisted she was it then said if I didn't take the 40min trip each way that I would be charged a ridiculous wrong destination fee. I understand logistics enough to smell when something stinks and I hope the scam you all are running when it comes to drop off locations is exposed because I would bet this happens across the board as a hush-hush in house policy. We all have to deal with the current economy situation not just your company stop taking advantage of good people and shuffle your inventory on your own dime! Thanks Mike WMichael W.
Again Uhaul changed my location request from Columbia to Belfast. Columbia was 13 miles from out location and Belfast 70 miles. I had to make a couple of phone calls to get it switched back to Columbia. Jackie, in scheduling, was very nice and helped me with that. Nate in Columbia was extremely helpful and nice. This experience overall was not a positive one.Stephen M.