Amber and Nina are both amazing
EMMA H
Storage Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThere was an issue with the amount of gas that was in it when it was returned. We put the correct amount but they said we didn’t even when we had pictures of it. There should be better lines on the gauge for an accurate reading and not what the front desk lady decides if it’s right or not.
Amber AThe agent who handled our return was very rude. We had placed a small bag and a bottle of water on the curb outside the truck which we intended to retrieve once our return was processed, and the agent accused of of littering her facility and spoke to us in a very condescending tone. I also attempted to explain my problem with the rental furniture pads that we did not receive at the Arizona location, but she dismissed me, saying "take it up with corporate". She didn't represent a helpful attitude, which left a sour taste in my mouth with the whole experience with U-Haul, unfortunately.
Dennis HMs. Amber friendly as always!
Eric WIt was my first time moving and it was super easy to talk to the employee! She made it really easy for me to understand and got me all the help I needed. Will definitely be coming back again to this location!!
Aaliyah P