Better Customer Service Definitely Needed At This Location. Vehicle was filled with snow on windshield when I received it and was already low on gas. Your representative threatened to report the vehicle as stolen even though I had already returned the uhaul the same day as I rented it and I had made the initial payment, they refused to give me until the end of the business day to make the remaining payment even though I requested it politely due to being busy and at work on the road. I had to pull over on the highway to make payment immediately thereby endangering my safety due to their threat. Beyond unacceptable.Abdul K.
Coon Rapids Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Coon Rapids, MN 55433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The lady working in the office went above and beyond to be helpful! Butâ€¦. When I returned the trailer I couldn't get in the gate for a hour. Finally someone let me in. Then I was locked in side for over an hour. I called all the phone numbers and texted for help. I tried to chat and a message said 31 minutes until someone could answer. I almost called 911. I finally found the business card from when picked up the trailer and got a exit code from them. And was charged a extra dayDenise M.
You changed my pick up site. When I called and needed help navigating system they were transferring me and disconnected instead. Not very pleased with experience!Eunice S.
Excellent staff. Tina was excellent in helping me out get a truck.derek G.
We were able to change the drop-off location without an issue. Extremely welcoming and sympathetic.James P.