Everything was very good, very good customer service very friendly
JOSE C
Bubbas Stow N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corbin, KY 40701
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Customer Reviews
- 4.0 Average Customer Rating
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Best customer service I've experienced in a long time. Ronnie (owner/operator?) did everything he could to take care of my needs. Highly recommend this place.
kEVIN SGeocode the correct address of this location in the uhaul system.. It's on 5th st in Corbin Ky, yet the app kept saying the location was in colarado, and would not let me checkin. After disconnected chats, & phone calls, one hour and 15 minutes later I was finally able to get the truck. Upon return of the truck the app went through the process of taking all the pics, then at the very end, made me start all over. Another 20 minutes wasted. If you're going to rent from here, do it in person.
Danny WThe location was fine, the truck was new and ran great. The only issue, which was not detrimental to the trip, but was very annoying is the Onstar kept calling every few minutes during the trip from KY to SC. I am not sure why, and the few times I tried to get it fixed nothing worked. It made for a long drive hearing the chime every few minutes, then I had to wait for an operator to get the call over. By the end of the trip, It was like nails on a chalk board every time it chimed in. It really made it feel like the longest trip ever. Hopefully somebody see this and gets that fixed for the next person.
Kevin SI requested this rental a week in advance for the Williamsburg location. The day before pickup I was told I would have to go to a location further away on Alsip Street in Corbin and would have to pick up a day early. I leave work to rush over before they close. Noone is there and there is no trailer.. so I call the number on the signs with no answer. I then call UHaul and then get a call from the guy saying I have to go to yet another location on 18th street. It was a hassle to deal with the people because they never answer and never seem to be at the lots. They had to send a guy over because no one was at the 18th street location either. Then I was told I couldn't drop the trailer off at a UHaul location closer to me when finished with it. I had to drive it back to the same lot. After this much trouble and hours of headache and missed work for something I requested a week earlier I would rent from someone else if possible.
Billy G