I understand that I ordered the UHaul for pickup 1.5 hours before I needed it. *The UHaul was not ready. *There were two trailers and a boat and trailer parked in front of it. *Owner was not around, I called, they called back and said the person that was supposed to get the truck ready FORGOT. *This delayed us by 45 minutes. *GPS does not work at this location. Had to call UHaul and finish reservation and payment. *Was NOT told about filling the truck with gas BEFORE it was brought back. *We ended up having to MOVE the 2 trailers and Boat and Trailer out of the way so we could leave 45 minutes after our reservation time. *NEVER heard back from the owner of property. *Requested a discount because of the shit show that occurred with picking up the truck and NOT being told about gas fill. *Received a laughable $20 discount. *Unacceptable. Will not rent from Uhaul again.Jennifer R.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cumberland, WI 54829
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Service was excellent. The equipment was very serviceable. However, the previous person had not cleaned the trailer, but it was a quick turn around and in no way was it a problem for.my use.tim M.
The location was hard to find. No one was there to help me return the trailer. The owner finally arrived after about 45+ minutes. So I tried to self check in. Uhaul's website was difficult to navigate and time consuming. I finally called the Uhaul office and talked to a person who was able to help me.David S.
Dropped the truck off after hours. Didn't see anyone. I was allotted 78 miles, I'm not sure where they came up with this number, as I moved north of Cumberland. After returning the truck to the closest location, south of Cumberland, I was charged for 9/10 of a mile over the 78 miles, charging my card $.99. When charging mileage, it should be calculated by address to address.Barbara L.
all goodsteven H.