The attendant was not very helpful. The truck was dirty and had a dilapidated loveseat and garbage. Part of the ramp was non-functional and the ramp itself was left inside the truck cargo rather than the ramp slot. The truck had less than $5 dollars worth of gas. The bag of blanket in the plastic bag was ripped open. This was a very bad experience. I will not use U-Haul again!
Ana K.
Mobil Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cumming, GA 30028
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Customer Reviews
- 3.0 Average Customer Rating
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There were closer drop off locations than where I dropped off the rental. At the pickup location I was told I had to pick my drop off location. If I provide the address of my destination, UHaul should have the ability to provide me the closest location.
Russell M.The uhaul we received was broken. The parking brake was broken and was scraping on the road while being driven extremely dangerous! We told the uhaul attendant when we picked it up and he said yeah I know drive it anyway. Not only was the line scraping on the road but it would not stop beeping inside while being driven which was very annoying and made an already stressful move even worse. I tried calling multiple times throughout the day while we had the truck and I got hung up on every time we didn't have time to sit around and wait on hold for hours we had to move. Not only was the uhaul broken but it was full of trash on the inside. This was a horrible experience for us.
Riley M.Charged me $40 cleaning fee for not folding 6 blankets and charged me $6 per gallon for regular gas. Never will I rent from or refer Uhaul.
Shaun Z.I specifically physically went to the Keith Bridge location to schedule a truck. I later changed my truck size and got shifted to Browns Bridge but did not realize it. Chevron station had to take care of other customers while I waited and despite arriving before them.
Scott A.