Truck need to be repaired and aligned because I was delayed, so I couldn't go any faster; plus, the windshield wipers weren't clearing anything, and it was raining, so I couldn't see a thing.
Rolando V
Haulin Motorsports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75203
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe dude tried to leave at 230pm despite knowing I picked up the truck in the morning, looked him in his face and said, "moves always go a little longer than planned, I'll try to be back for 1pm for the trailer" AND HE TRIED TO GO HOME KNOWING THE RENTAL WAS INCOMPLETE!!! my car was at the U-Haul location, it wasn't even 4pm and I have to listen to some chick at U-Haul telling me I'm late to pick up the trailer and he went home for the day. Then trying to rush me all while I literally just moved out of a big downtown apartment which was hell to do, in 100 degree heat and these fucks, excuse my language, can't wait until I get back to load the trailer and caused excessive unnecessary stress. He then charged me an extra $25 to secure my car to the trailer and the secure strap on the driver's tire was completely off by the time I made it to Texarkana an hour out of the city. Absolutely dangerous, absolutely ridiculous and terrible service over all. The trailer tires were also shit and one blew out before I made it to Nashville almost causing a major accident on the interstate. Which then I had to waste time waiting for a dude to come fix the blown tire. What exactly does load and unload mean when I purchase safe trip and then have to pay $25 cash to have dude not completely secure my car to the trailer almost causing a major accident, twice!!!!! Absolutely terrible, disaster, complete trash fire. 0/10 I'd like someone to call me and discuss a partial refund for all this chaos, I have photos of all incidents. Thanks
Shauna JIt was an after drop off, so no person was available.
Kenya HI can’t think of anything that y’all could do to improve only because the pick up was easy. The drop off was just as easy. The U-Haul was clean. It was ready to go no issues. The individual in charge of this location did a phenomenal job with helping us pick up the keys and making sure we were set before we drove off, his customer service was top-tier. I recommend him to any and everybody!!!
Benjamin VGreat truck and great location owner. He was very helpful and friendly and the truck served us very well.
Breanna S