The attendant was not prepared to serve the client, did not walk me around the vehicle to mark any possible damage, did not talk me through any of the specifics of the contract - gas level, mileage, emergency numbers, etc. It was no big deal because I've rented many times. But it was not the usual pre-trip process.
Russell D
Velora Furniture Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75237
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Customer Reviews
- 4.0 Average Customer Rating
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After returning the van, the extra charges for fuel and cleanliness were inaccurate and seemed a ploy to earn extra funding.
GERRY GThe pricing when u call to make sure they get a understanding
DESTINY MThe cabin did smell like smoke
JANICE TThe equipment broke down less than an hour an hourafter leaving the facility with my belongings in it and then I was charged a cleaning fee although I came back I came back and had someone clean it out
Chantell T