Drop off location changed from the original email confirmation. I never received a text for the change. The staff had no clue, could not troubleshoot, and blew it off. I will never use Uhaul again. Penske and Budget are more professional. Shame on you guys!!!!!
John M. C.
Danbury Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danbury, CT 06810
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was extremely kind and helpful. Made the experience easy and quick.
Sara S.The truck we rented at the location failed to provide me with the vehicle because the renter didn't return the truck as he/she was supposed. I had to wait for nearly a hour to go to a different location. Although it wasn't the Uhaul's fault, and tried the best, it take the store 30 minutes to get hold of someone in central office. They need to have the internal phone number that can be reached quickly. I was pressed with time!
Masako D.Trailer was not able to connect to my light connection due to the connector on the trailer harness being 2 feet short. Had to find an auto parts store for an extension cable before I could tow it away.
Robert K.Staff on site were fantastic and made my experience easy, fast and comfortable.
Chuck C.