There wasnt really anything to improve. I didnt have the dolly I had requested but I was able to go the next morning and get it. So maybe double check to make sure everything is good to go.
Whitney S
Express Packaging Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danville, IL 61832
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkSince moving to the area 7 years ago, I've had the opportunity to use Uhaul frequently. Generally this location recently I've had to use other locations because of equipment availability. This has also forced me to use either your app or website, and everyone (3x) it's been the absolute worst experience for which I have previously provided feedback. So much so when renting this time, I planned around the ability to use this location. I happy to say the service and experience in both pickup and drop off was still the best. I guess automation and AI is not always the best.
Kenneth KVery good service.
LUIS Ctook care of the whole process on line …. was a good smooth process both picking up && returning !! 5 stars. ⭐️
MELISSA CIt was an urgent request to rent but they were very accommodating and quick to process our requests.
Asami N