Terrible customer serviceJarvis B.
Trailer Rental & Towing in Decatur, GA at U-Haul Moving & Storage at Covington Hwy
Decatur, GA 30035
(1/4 Mi Outside I-285)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Decatur, GA 30035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The customer service was excellent, very professional and helpful. Thank you!VONNETTA T.
rent top quality equipment not ones with leaky roofs my move resulted in damage to household goods that im liable forMorris W.
The guy with hair locked is very great agent. Young lady with teeth crown she is also a good customer service. Great location trying to help always I go there. Thank to them!!ANASTASIE FLOREN N.
The smell of smoke was very,very bad I don't smoke so I don't want to smell that odd the people was very nice ,check in and out was good.BERNARD W.
Sales associates were very nice and helpful.MARILYN E.
I am a regular customer at this location. They offer quick and straight forward easy rentals, well maintained vehicles, polite staff.LAURA S.
When returning your rental, don't take customer money although they could not use the online at the momen, t that's wrong and lazy on the employee side side just take the time and clear the receipts, it only takes a few minutesALLEX C.
Always a great experience renting from this location.Leon C.
Explain the TOTAL fees . I rented a truck for 2 hours & I'm being charged $100.briana R.
Great staff. Computers were running slow for cc payment.RICHARD C.
This visit to U-Haul was good with kindness and professionalism!EVA T.
Had a small problem, taken care of to my satisfaction. All five stars.Will rent again.JOHN B.
Just keep doing the exact same thing you doing now great service great truck great move thank youANTHONY R.
Great staffGWEN H.
10 ft was ok to drive but needed service light was on . Inside of truck was full of dirt and dust I had to wipe clean with Lysol wipesBENTILDA J.
Employees did not come outside to receive return trucks which backed up to line on the yard so I just did the online return and left truck sitting in the middle of the parking lotCedric M.
Service was very customer friendly, very helpful, fast, and the reassurance of safety was the PLUS!JOCELYNSELESTE B.
great serviceLeon C.
I think the service is awesome.Simeon K.
The inside of the van still had contents of previous renter. The van was not washed on the outside. The photos of the van online did not reflect some damage to the exterior clearly visible. The two persons I spoke with were not helpful, nor were they gracious. The next day I locked the key in the cab. I waited on hold for 20 minutes for an operator; I waited 20 minutes on chat for an operator. I went online and found the instructions for this occurrence. The telephone prompts did not give me the option for calling Regional Manager as instructed. When I called the Covington location, they did not help either. If I had been on the road during this situation, I would have been frantic. As I was at home, a mile away from the dealer location, I feel this could have been handled in a more effective and timely way.Julia K.
great experienceLeon C.
Horrible and scary location!!!!! People everywhere, loud music, weed smoking, loitering, I was terrified to say the least I also mentioned my concerns to the owner. He said they call the police and they come backâ€¦ That sounds Crazy!!!!KIM L.
Well if you can't make sure truck is back on time then you shouldn't rent it. If you think you won't be able to find gas then you shouldn't rent it. Just weird how they talk to peopleWOLLANSA W.