The location itself and staff were very helpful in crossing paths (we did the mobile access pick up as it was outside of business hours). BUT the truck itself was very dirty in the cab when we got it, AND the check engine light was on (which we immediately reported) . The box/storage aspect of the truck was clean.
Stephanie K
Central Cleanouts LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62522
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How U-Haul Reviews WorkTried to disapprove of the truck damage it had on it before I took it. App would not let me or person working at location do so, just concerned I would get charged for it
Daniel EThanks for all the help
Veronica S