Your app is terrible. Your SVP of IT or CIO should be fired. We waited for 45 mins at a different location (a non-staffed 24x7 location) with probably 10 cargo vans late at night Thursday, 11-19, trying to get the app to work. U-Haul 800 number was a 40 min wait. We ended up getting an uber and leaving. Then, next morning we spent an hour on the phone with various U-Haul numbers, local and 800, trying to reach any human, to transfer our reservation to a staffed location. Your SVP of Customer Service should also be fired, as all the different local & 800 numbers are a terrible mess. Your company is a mess of a company. Maybe your president should be fired. How many billions in revenue does it take for you all to get the BASICS right? Very dissapointed. Won't be rending from U-Haul again, when Home Depot is so much more convenient and actually knows how to run a company that gets it right. You guys don't. Sad to think how many six-figure executives you have that probably don't have a clue, are checked out, or are the worst of the worst. Your best executives probably leave the company, and the shit that's left is what gets trickled down to me, your customer.
Trailer Rental & Towing in Denver, CO at U-Haul Moving & Storage at Mile High Station
Moving to or from Denver, CO? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Denver, CO 80204 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Denver, CO
Cargo trailers in Denver, CO are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Mile High Station!
Utility trailers are perfect for towing large or oversize cargo in Denver, CO 80204. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Mile High Station provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Denver, CO and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Denver, CO online today!
Trailer and Towing Supplies
Standard drop off location. After spending $1200+, the personnel greeted me by asking for an additional fee to drop off the truck.
We had an appointment to rent a truck at 4:45PM before 5PM close. This is not our first time renting a truck, but for whatever reason this location required excessive checks. Even though we did all that was asked of us before picking up, when we asked the owner for assistance he barely helped us and was more interested in locking up the store as he literally turned the lights off on us. I would not recommend this location at all and think this location needs more training in the customer service department.
The pick up process could not have been worse, your mobile pickup flow is so horribly under invested in. I don't understand how I can pick up a car at the airport in 5 mins and it took me almost half an hour after all your bull shit. I would recommend any other moving/truck company over U-Haul. Will go out of my way to not use again.
There was a glitch with the check in website. It could recognize the front of my id but not the back with the barcode.
Customer service was a little apathetic and didn't explain the process very clearly but overall good experience
The whole verification process took entirely too long. I had to fill out my information so many times and jump through ridiculous hoops just to get my vehicle. I understand there's a tremendous liability involved but there's got to be a way to eliminate some of the redundancy and streamline this process. Next time I need a truck I'm going to home depot
Great people, very helpful and engaging. Happened to return equipment at the same time as 5 other trucks, 3 trailers and 2 pickups were returned. Made the whole process enjoyable even with the sudden influx of equipment. Very friendly and professional.
Perfect transaction. Thank you!
I rented a truck and then 2 days later rented a can. Tha Windows on the inside were horrible. That was my only complaint. But bot vehicles the windows u could hardly see out of.
This process was absolute chaos, insanity, and downright stupid. I am going to write a review on this location's Google page, Yelp page, and Facebook page - in an Attempt to warn others not to use this location. Not because I dislike the business owner or anything of that nature, but because of the massive headache and confusion this cost me. The mobile check in process is an absolute disaster and should be completely overhauled. Whoever made the decision or setup the process this way should be 1000% Fired. Its so horrendous that I can't even think of an analogy.
The trailer I rented blew the running light fuse (6 to 4 adapter was lit prior to plugging in) on my vehicle so I was turned away to replace the fuse. When I returned my reservation had been cancelled even though I had told the personnel I would be back. When I returned, Scott acted like he was doing me a favor by having the trailer I had reserved after he was the person who cancelled my reservation. His exact words were "you're EXTREMLY welcome for having a trailer for you"
Thank you for being there when I needed the most.
The truck I rented had a huge gap from the bed of the truck and cab and was extremely loud for a 20 hour drive. Also it was the most unorganized experiment from start to finish.
The confirmation email should contain the actual pick up location. Equipment should be checked the night before rental. Your employees should follow through on their statements. The truck I rented was dead when I put the key in the ignition. Employee said they would call when it was fixed, when I called (3 hours after my scheduled pickup) employee said it was complete just then (I didn't, and still don't believe it). The Crew that I hired to load and unload the truck, were able to load the truck 3 and a half hours after the scheduled time and were unable to unload it due to scheduling conflicts, demanded full payment. My wife was communicating with customer service, while I unloaded the truck By Myself, she was promised a phone call from the manager on Monday, the phone call was not received. I am not certain that the promises made to her were kept. All in all, the worst move experience to date. I will not be using your company again. I will be telling this story to all my friends and when it comes time they need to rent some equipment I will re-iterate this story and try to convince them NOT TO USE UHAUL. Thanks for the Sore back , wasted day, and the bad mover reputation
The online app is useless. You need to tell people they need to have 2 contacts awake and ready to answer the phone to use it. Defeats the purpose of getting a truck outside of business hours. I had to wait for the store to open.
Good service/easy. Outrageously priced which is my fault for not doing my homework or comparing with other companies.
Keep it up!
I was given the wrong size tailer
I â€œrequestedâ€ my reservation for 8am and it was automatically changed to 12pm then the truck wasn't even there when I showed up at 12pm.
Fast, Friendly and the guy outside made double sure that everything was right
The location is hard to get to. The trailer was filthy on the outside . If I was u haul I would want my trailer clean on the outside. It was clean on the inside and in very good condition. The staff at the location were very nice and helpful.
The process to rent was easy and the after hours drop off no problem. I was wary of the rental location because of all the negative reviews. My experience was good and the employees helpful. I would use them again.
Make sure when a person orders dollies that they are IN the truck.