While the attendant was pleasant, the location was in a slightly sketchy area and it would be best if they went with you to first inspect the vehicle. When I went out back to get the truck there were beer bottles and food containers sitting on the back of it, and human feces just behind it that I almost stepped in. The truck itself worked fine, but was unclean. The handle to get in had something yellow spilled and dried all over it and the inside had not been wiped down in a long time - the steering wheel left your hands feeling filthy. The gas was also almost on empty. When I reported that to the attendant they just told me not to put much in... but predicting how much you'll need for your move is an issue, so I ended up wasting probably $20 on gas for the next person. It really should be at least a quarter or half a tank minimum, so that you can determine what you're using and not immediately require a stop at the gas pump. Given it's a gas station, that shouldn't be hard and it felt like a ploy to spend more money there. I don't like leaving bad reviews, but this whole situation started the day off on the wrong foot and it felt like there was zero recourse being a pick-up location and not a Uhaul with customer service.
Samantha B
Pumpies Fuel & Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkTerrible experience. First, the address is incorrect. 3400 NORTH Colorado Blvd is an empty parking lot. the correct address is 3400 Colorado Blvd. (NO NORTH!) Truck smelled like urine. Homeless folks everywhere around this gas station, found one "sleeping" in our truck with all their belongings. Back of the truck was trashed. Lock your trucks in this location!!
Gary GI don’t know, no one there. Glad there was a sign so felt ok to drop there
Mara JDude fuck yalllll straight up calling me about how the shits considered missing asked no questions creepy ass gas station dude hardly said a word and yall seem to have lost a 20 fucking foot box truck
Mika AThe app was very confusing. It would have been easier to do it all in person. The clerk was not able to do anything but hand me the keys.
Cheryl C