Nobody at this location when I went to drop off the truck. Attempted to do mobile drop off but yet again the app refused to let me make an account thus inhibiting me from doing mobile drop off. A man who didn’t work there pulled up and was able to contact his friend who did work there on his personal cell to assist me. Would recommend fixing this issue that I had with the (as well as my friend had) so mobile drop off can work if nobody is at the locations.
ANNA P
Mid Iowa Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Des Moines, IA 50317
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very friendly , fast service!
JEFFREY SMy Uhaul truck broke down and left me stranded while moving all of my belonging cross country. So unsafe and could have put my life in danger.
APRIL HThe drop off box has no lock
NADEEM RIt would have been nice NOT to have to wait for the guy. The sign said “open” and his personal truck was on site, ( but he wasn’t there!) While i understand the IA STATE FAIR was happening - I managed to be on time so I don’t understand why he wasn’t. I told the girl for the reservation that 12 noon was when I was planning to be there. So it was a bit obnoxious that Danielle had to call him to come there. The guy also told me it was only going to be $20-$30 to rent the hauler. When I got to the 2nd location to pick up the hauler the price jumped to $105.!!! I was unable to afford the car hauler. I will say your employees were friendly- but the service wasn’t actually provided. My frustration w/uhaul is when people are scheduled/supposed to be there - they should be there !! (At the actual location). When they aren’t there and you can’t tell to someone on the phone it’s really frustrating.
HOPE T