The Location i booked my truck at did not leave the keys,i had to drive 45 miles out my way and obviously incurred a $90+ expense(45miles each way multiplied by the mile fee). This is not acceptable
ryan f
Pleasantdale Storage of Doraville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Doraville, GA 30340
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Customer Reviews
- 4.5 Average Customer Rating
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Great services and easy rental. I definitely would recommend
KARINA GThe young lady that was there was patient and ensured I knew what to do because my drop off location was wrong. She couldn’t return the truck in her system. She gave me the right number to call for assistance. I was there for at least 45 min. Though I was frustrated with the overall process she was very pleasant. I wouldn’t recommend this location as drop off because there is limited space.
APRIL SThis timing for the return did not involve any personnel, but the available parking spot was as fantastic and easy use for drop off with easy to find key return. Thank you for having an open parking space for our rental truck.
Nathan CThe person In ATL where I picked up the truck told me "there's half a tank of gas in the truck so bring it back with half a tank" and had me sign the contract. When I got down the road and pulled into the gas station there was only 1/4 of a tank. I brought it back with 3/8 and explained but I see you still charged me another $10+ for fuel. The check engine light was on the entire time and the truck struggled with hills on I-75. I will never rent from U-Haul again and will make sure all my friends and neighbors hear about my poor experience. David Smith
David S