I stopped in to drop off a trailer, and had a hard time finding anyone inside. Somebody finally popped out of an office, but said that the person responsible for taking drop offs wasn't in, and that I could still leave it there and he'd check it over and turn it in when he gets back in. Days went by and I finally got an email saying it had been turned in, but they charged me for an extra day (it was dropped off well before the agreed upon time). I called customer service and explained what happened and they said they'd refund me for the extra day. They did refund it, but not for the entirety of the extra amount they'd charged me -it was a few bucks short. I didn't bother calling customer service again to fix it, because it took forever to get ahold of them the first time on account of talking to recordings and sitting on hold forever.
Jonathon T.
SK Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duluth, MN 55807
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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More clear uhaul parking. A designated slot would make it great.
David H.Provide more clear information that one will need to complete all registration on line and what information will be asked so you can have it all ready before you arrive, AND HAVE A NOTICE ON THE WALL EXPLAINING THE PROCESS so when you arrive you don't have to guess if someone is there and how to start the process.
Michael T.Kurt was great. Very knowledgeable and kind. Nothing to improve on from my experience.
david L.Dirty garage!
STEPHEN B.