Unsatisfied
Claudio D
SK Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duluth, MN 55807
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Where to start. First, the two dudes acted like it was the first rental they ever made. They were disorganized and unsure of what they were doing. Second, they didn't have a working rental unit which I had requested many weeks in advance!!! Thirdly, they KNEW that it was defective and didn't let me know ahead of time! Fourth, I had to take a smaller unit than I needed because there wasn't another available unit within a hundred miles (that was not surprising since Duluth is a college town and thousands of kids were moving back home!!). This was a VERY bad experience and caused my family extreme inconvenience.
James BThe keys were not in the lock box for pickup, the truck was buried, uncleaned, and unprepared. Equipment asked for was not included (dolly and furniture mats). Was about to be redirected to a different pickup location when a guy in a taxi showed up- a local worker who was able to help us out.
Christian PI honestly was not sure where to park the truck. I hope I put it in the right place. I know I checked it in appropriately despite the confusion.
KEVIN ALooked like a junkyard, no help, just terrible. This may be the last time I use UHaul.
CHRISTINE M