The return app sucks
John D
421 Vapor & Tobacco Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dunn, NC 28334
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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U-Haul seems to have a coordination or communication problem. I received a request via text to return the truck to another location other than the pickup location for a reduced rate, which I agreed to do. I specified the location that I would leave the truck. When I arrived at the drop location, they did not have a record of it and then proceeded to tell me that I should tell the renting personnel where I was going to drop the truck next time that I rent, which I had done, and that the pickup location can look up and find the correct location or form. First, that is not my job to know that information nor to give it. Second, I don't intend to rent another truck to move . . . but that is superfluous information, so I did not share it.
KIM FVer satisfied. Noah at 421 Vape was very helpful. Very nice customer service experience.
Lisa MNa
NAOMI IGreat services and vet convenient
NAOMI I