I would recommend this location to others but I would tell them to work with the wife of the business. The husband was extremely rude. I was unaware that the self checkout option was selected on my reservation so when I came to pick up the truck the husband refused to go out and take the lock off the truck. Thankfully the wife, I didn’t get her name, stepped in and was very friendly, understanding, and personable. She made up for the extreme lack of customer service and grace that the husband displayed. It left a bad taste in my mouth for this location. If I am able to work with the wife then I will be back.
LATANYA B
Wades Texaco Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I love renting from this dealer. They are so nice. I have renting from there for years.
KATINA HThe man there was ready for us, he tested the trailer before we arrived and had it in an easy place to get hitched.
DANIEL Gmaybe do some maintenance
JOHN EThis is the third time I am picking up UHaul for me or my friends. Excellent customer service, easy pickup and communication.
TUHIN M