Trailer Rental & Towing in East Alton, IL at U-Haul Moving & Storage of East Alton

1367 reviews

553 W St Louis Ave   East Alton, IL 62024
(Corner of Rt 3 and St Louis Ave)

(618) 258-0400

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(618) 258-0400

553 W St Louis Ave
East Alton, IL 62024
(Corner of Rt 3 and St Louis Ave)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in East Alton, IL 62024

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1367 reviews

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Write a review
Rating:
3.0

The agent at this location needs improvement in her people skills. The number of trucks on her lot apparently is more important than respect for the customer's time. The office area was cluttered and agent was next door. She was however, efficient in the check in process. I will choose a different location for drop off next time.

CAROLYN W. 
Rating:
5.0

Allow more time instead of just for 8 hours for local.

Harry R. 
Rating:
5.0

Both workers were very friendly and helpful I will be coming back here whenever I need a truck very pleased.

Lucinda A. 
Rating:
5.0

The staff is always very friendly and extremely helpful with assistance every time I go in. A great group of people with great values and customer service.

MORGAN W. 
Rating:
5.0

Very Easy, in and out quick

Jerald M. 
Rating:
3.0

Very aggravating to drive off the lot w 1/8 tank of gas. The very first thing I had to do was drive to the gas station. Sales person said “Corporate” only allows them to put in 1/8 tank of gas if a customer returns a truck on empty. Not my problem. Bad customer service

BRADLEY H. 
Rating:
5.0

The East Alton location is great..... they know what they are doing! The Alton store is a different situation I think it's store 75 the girl there Britney doesn't have a clue what she is doing I spent 2 and a half hours there trying to rent a trailer with a ramp they had 4 of them on the lot she finally sent me to East Alton for the wrong trailer. I was pissed off it's the worst experience ever she makes your company look like a joke!!!

URIAH C. 
Rating:
3.0

Too much going on at once and keep switching representatives making it more lengthy to do your transaction and having to wait forever

Brittany B. 
Rating:
5.0

Not a thing ! Staff very kind and helpful. Truck very nice no issues! Fast service and easy. Easy check in and fast check out! Highly recommend

JUDY N. 
Rating:
4.0

The prices are too high. It says $19.95 on the truck. The lady told me it would be $58 and some change. I paid $120 for four hours in the smallest truck you have.

Matthew G. 
Rating:
5.0

There are 4 tie down rings (one in each corner), but adding one to each side in middle would be great. 6 total,

DUANE R. 
Rating:
5.0

The guys did a great job

JOHN F. 
Rating:
5.0

The two guys working on Sunday were very friendly and helpful.

Kim M. 
Rating:
5.0

Very friendly and polite workers. Well maintained vehicle

JACOB S. 
Rating:
4.0

Quit changing the price everytime someone comes in to rent a u-haul. In our recent move, we have had to rent a u-haul 3 times and every time we did the prices were completely different by a mile! Stop making up your costs everytime!

LINDELL P. 
Rating:
2.0

I made an honest mistake and didn't realize I needed to bring the moving blankets I received back. I told the gentleman taking my drop off that I was extremely sorry and I would run home, grab them, and bring them back. He was very clipped and demeaning about the whole thing. I will not go back to that store because of this employee.

Jennifer B. 
Rating:
5.0

Unit was ready when I got there. They even let me pick up earlier than my requested pick up time. Was nice not to have to waste all day because I misscheduled a start/pickup time.

Dwayne H. 
Rating:
5.0

The guy that you're East Alton Illinois location treated me great had the truck a lot longer than I planned on and they were so good to work with would definitely recommend them all day long they all actually deserve a pay raise or at least a gold star next to their name LOL

Joseph M. 
Rating:
5.0

Zach was amazing and very professional! I will definitely use this location again for my next move. Thanks so much!!!

AMBER A. 
Rating:
5.0

Nothing! Everything from start to finish was absolutely great!!

Raymond D. 
Rating:
4.0

Maybe not trying to be picky but maybe more communication with you

MAUREEN K. 
Rating:
5.0

Couldn't think there is anything I would change Joshua is very knowledgeable and highly efficient knows what is needed and doesn't push you into anything

Joseph B. 
Rating:
5.0

Everyone helpful and courteous and easy

Mike K. 
Rating:
5.0

Nothing Joshua was wonderful and really fast on the rental got in and out keep up the good work!

Marqui S. 
Rating:
1.0

I was changed twice. Because I paid in cash and changed on my debit card. I asked could you guys go to the camera. And he responded with a disrespectful attitude

CHARLES W. 
No reviews have been submitted for this location.

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