The agent at this location needs improvement in her people skills. The number of trucks on her lot apparently is more important than respect for the customer's time. The office area was cluttered and agent was next door. She was however, efficient in the check in process. I will choose a different location for drop off next time.CAROLYN W.
Moving Truck Rental in East Alton, IL at U-Haul Moving & Storage of East Alton
East Alton, IL 62024
(Corner of Rt 3 and St Louis Ave)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in East Alton, IL 62024
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Allow more time instead of just for 8 hours for local.Harry R.
Both workers were very friendly and helpful I will be coming back here whenever I need a truck very pleased.Lucinda A.
The staff is always very friendly and extremely helpful with assistance every time I go in. A great group of people with great values and customer service.MORGAN W.
Very Easy, in and out quickJerald M.
Very aggravating to drive off the lot w 1/8 tank of gas. The very first thing I had to do was drive to the gas station. Sales person said â€œCorporateâ€ only allows them to put in 1/8 tank of gas if a customer returns a truck on empty. Not my problem. Bad customer serviceBRADLEY H.
The East Alton location is great..... they know what they are doing! The Alton store is a different situation I think it's store 75 the girl there Britney doesn't have a clue what she is doing I spent 2 and a half hours there trying to rent a trailer with a ramp they had 4 of them on the lot she finally sent me to East Alton for the wrong trailer. I was pissed off it's the worst experience ever she makes your company look like a joke!!!URIAH C.
Too much going on at once and keep switching representatives making it more lengthy to do your transaction and having to wait foreverBrittany B.
Not a thing ! Staff very kind and helpful. Truck very nice no issues! Fast service and easy. Easy check in and fast check out! Highly recommendJUDY N.
The prices are too high. It says $19.95 on the truck. The lady told me it would be $58 and some change. I paid $120 for four hours in the smallest truck you have.Matthew G.
There are 4 tie down rings (one in each corner), but adding one to each side in middle would be great. 6 total,DUANE R.
The guys did a great jobJOHN F.
The two guys working on Sunday were very friendly and helpful.Kim M.
Very friendly and polite workers. Well maintained vehicleJACOB S.
Quit changing the price everytime someone comes in to rent a u-haul. In our recent move, we have had to rent a u-haul 3 times and every time we did the prices were completely different by a mile! Stop making up your costs everytime!LINDELL P.
I made an honest mistake and didn't realize I needed to bring the moving blankets I received back. I told the gentleman taking my drop off that I was extremely sorry and I would run home, grab them, and bring them back. He was very clipped and demeaning about the whole thing. I will not go back to that store because of this employee.Jennifer B.
Unit was ready when I got there. They even let me pick up earlier than my requested pick up time. Was nice not to have to waste all day because I misscheduled a start/pickup time.Dwayne H.
The guy that you're East Alton Illinois location treated me great had the truck a lot longer than I planned on and they were so good to work with would definitely recommend them all day long they all actually deserve a pay raise or at least a gold star next to their name LOLJoseph M.
Zach was amazing and very professional! I will definitely use this location again for my next move. Thanks so much!!!AMBER A.
Nothing! Everything from start to finish was absolutely great!!Raymond D.
Maybe not trying to be picky but maybe more communication with youMAUREEN K.
Couldn't think there is anything I would change Joshua is very knowledgeable and highly efficient knows what is needed and doesn't push you into anythingJoseph B.
Everyone helpful and courteous and easyMike K.
Nothing Joshua was wonderful and really fast on the rental got in and out keep up the good work!Marqui S.
I was changed twice. Because I paid in cash and changed on my debit card. I asked could you guys go to the camera. And he responded with a disrespectful attitudeCHARLES W.