I was done with drop off in 10 mins. Very helpful staff.MARY JEAN S.
General Store Bayview
(U-Haul Neighborhood Dealer)
East Peoria, IL 61611
- Mon–Sun8 am–8 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in East Peoria, IL 61611
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- 5.0 Average Customer Rating
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The pick up location was excellent & did everything they could to compensate for the complete incompetence of the person on the corporate phone system that set up the rental. The location forced me to make 2 trips that were 50 miles out of my way & added about 2 & 1/2 hours to my already crazy night. The agent on the phone did not inform me that I would need to accommodate a 4 flat wiring plug (typically used for small vehicles) While she knew my truck had a factory two package (always 7 round plug on all domestic models) This cost me an additional 30 miles, 45 minutes & 15 dollars to begin my adventure. The person on the corporate phone line would not let me drop off the unit at a dealer just 1 mile from my destination. I was forced to drive 50 miles to return where I picked up. I will never use UHAUL again and I will go out of my way to recommend to my clients (I'm a 32 year career real estate professional in the #1 outbound state in the Union) to never use UHAUL as well!Andrew B.
This was one of the fastest pick-ups I have had with U-haul, and I have had plenty. The young lady working here was very quick and efficient.DARREN H.
The people at this location were fantastic the drop off changed and they went out of their way to get it the problem fixJames G.
Keep more one-way equipment in the large distribution areas.Ron Z.