It was just a disappointing experience. We rented the uhaul specifically because we thought it would have a ramp, to assist in moving a piano, but the trucks at this location did not. We also rented furniture dollies online, also not available at all at this location. Just overall a very disappointing experience. In the future, we will go back to using a further location we have used before, where service and available items are much, much better.
STEVEN D
Curts Transportation Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Peoria, IL 61611
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Women beware! The clerk talked to my husband even though it was my reservation and made fun of me to my husband. The building was very dingy and smelled like smoke.
MARIANA NNice truck with low mileage.
DAVID KTruck box had holes in it and things got wet when it rained. People at location were dirty and rude and didnt have all equipment needed for the move causing us to go to a second location to get the needed equipment
SARA LRemove curts as a location to pick up/drop off trucks. Truck had steel belts exposed on tires. When i called back to report the issue, he made it clear that it wasn’t his problem. On sunday, when i returned the truck, there was nobody onsite and the doors were locked. The app worked well enough, but i felt like i was doing his job. I lost 6 hours of use while the emergency repair was dealt with. I had people lined up to help move. We ran out of daylight so did not get everything moved. Now i will have to move smaller stuff in multiple trips. I am dissatisfied with the experience. Curts should have found and fixed the problem the previous day. They are lazy and do not care about customers or safety. They are bad for uhaul.
GREGG M