The location was a vape shop with the glass door shattered from what appear to be multiple break-ins, in a shopping plaza with a pothole in the parking lot so big that Epcor had to put a hazard sign around it, overgrown grass creating the perfect growth environment for an insane amount of mosquitoes, and some questionable individuals loitering around the Chinese restaurant next door. That said, the young lady who helped us was very sweet and we appreciated her patience and communication.
Christine E
Station 420 & Vape
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5T1V1
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Customer Reviews
- 3.0 Average Customer Rating
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Overall the customer service was good but U-Haul itself was very frustrating by changing the location last minute as well as adjusting the time of my reservation with no warning. Which delayed all of my delivery and pick up times.
Leanne AEquipment was received with sideview mirror attached with electrical tape. Not roadworthy.
Adam Kthe person didn't show up so i can get the u-haul until 20 minute after my pick up time, i said i was there to pick up a uhaul and she checked me in after i already checked in which resulted a second payment onto my card, i asked for extra time seeing as they were late so i can get my uhaul and then said i needed to be charged extra for extra time they took from me by being late.
Jordan FGas tank was less than half full when i got it. Unit was dirty inside. The cab and in the back of the van body. I ended up filling it up more than half and have pictures which are location and time stamped and the guy said that I would lose my deposit if I didnt fill it up. It was not filled to begin with and I filled it with more than what was in there.
Justin K