What can u do, u fucking towed the truck when I was at work and caused me complete grief and scrambling to find out why.No one called me or verified anything just towed it saying it was abandoned which was completel bullshit and a lie
brad R.
Holyrood Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6C2H4
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Customer Reviews
- 3.0 Average Customer Rating
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Poor customer service, complained I brought truck back slightly early. Had to leave truck out back without being checked out in my presence. Then found out next day they had charged a cleaning fee of $4.95, even though I swept out truck and charged me for 11 litres of fuel even though I had filled it back. I had noted when I parked it out back that it was on a slope and fuel gauge had moved.
Steven N.The engine light was on and the store operator did not think it was an issue. Otherwise, the rental process was good
Cathrine J.Disappointed. The final bill is almost unacceptable. This guy told me to fill the gas to where it was. I did exactly what he told me. Guess what? They still charge me for the gas!!!!! I won't use uHaul service ever again! The rental fee was not 19.99, what you paid was five times of this number. Yeah!
Lei Z.It was not the location I booked. It was in the other side of town which added 20kms to my drive taking away from the km I was allocated and charged for. The tank was almost empty when I got it and no one told me that I had to bring it back with more then what they put in the tank. The tank was 1/8 when I got it. And they charged me because we gave it back at 1/8 a tank.
Clayton C.