I have no issues with the location per se but this particular rental was terrible. There was no gas in the truck the truck was extremely dirty when I got it. Half way through my trip a check engine light came on and I don’t know if something is wrong with this truck but it was an extremely nerve wrenching experience driving this thing while it felt like it was going to fall apart. I really want to request some type of price reduction as this was unacceptable for many reasons.
TYRONE H
Happy Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Cajon, CA 92020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff at this location was Professional and Efficient!
Jesse FIt was listed as a 24/7 no contact requirement and that was in accurate. I was done with my rental at 4:30pm on Saturday but the location closed at 4pm and I couldn't return it on the app so I drove back the next day to finalize the return.
Beverly LI hate the process of renting anything, but this place just makes the process easy every time.
Joseph MThe interior inside is very dingy and grubby. Safety is always first, and I notice the steering pulled real bad to the right and the service airbag light would keep coming on. So that's a big issue. Safety wise, there were some dents around the truck. Other then that it was fair. I would have returned it when I got back home. But I was committed to moving real early in the morning, so I didn't want to go through that transaction again.
TOMAS R