This is at a gas station. Clerk at counter barely spoke English. Did not explain anything and pointed to trailer for me to hook up, secure lights & safety chains by myself. No walk around assistance. Same with return. Did not come out from around counter. He was cooking in the kitchen and no assistance. Poor experience all around.
JOHN H
Bawa Petroleum Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhart, IN 46516
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkWasn't very explanatory about things and not very welcoming.
PRESTON TAlways great equipment, Always there when I need it.
aaron sNo help was offered to unhitch the trailer, but I was able to do it by myself. I also provided the electrical pigtail to the representative as there was no instruction from the representative as what to do with it after dropping the trailer.
Howard CTrailer smelled like urine and I had to hook up and disconnect from my truck with a broken arm ,I’ll skip anywhere else but old 33 location in Elkhart in the future,the personnel at that location is top notch !!!!
Greg S