Customer service needs some work! The lady wouldn’t answer the phone when we called. Our pick up time was at 9am. I didn’t get ahold of her till about 9:30am. When I finally got ahold of her she said her system was down. But you could tell she was in the call talking to someone else. Her attitude wasn’t the best.
Johnny O
Cowboy Truck Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elm Mott, TX 76640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I’ve never been to your shop and I did not rent a u haul period so you need to find out why your shop is sending me emails and using my g mail account
Rosa EIt was checked in all on phone. No personal cotact
DOROTHY WI don't like the fact that I was charged an extra ninety seven dollars to my card and doesn't explain what the ninety seven dollars is for. Whence I turn to U-Haul in, I was expecting that all the fees would come out of the funds that I had allocated on the card for the U-Haul.However, I obviously didn't have enough and being charged some fees.I don't understand
KEITHYN EGood location. Nothing to change.
Crystal H