The person behind the counter where I was directed to get the key actually took my phone from me and clicked buttons that I was not allowed to view. On an experience that claims to be 100% contact free this bothered me a great deal. I would likely not use this location again.MaryBeth Y.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Elyria, OH 44035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Honest dealings. My favorite kind.Robert T.
Multiple issues occurred such as sending me to another location for truck pickup and not having the added things I requested. They also charged me for items I did not request and when I commented about those they said I would have to call customer service. After several calls they finally made the refund to the account. Others should be aware of extra charges that they place without your authorizationDenise V.
The service person behind the counter was very efficient and friendly. The truck, however, wasn't very clean.RENE F.
This location was ridiculous. We waited 20 minutes to get our equipment, and it wasn't even accurate. I pre ordered online (6 pads and a regular dolly) and there were no pads and only an appliance dolly (that the worker magically found after saying there were NO dollys.) Overall I am NOT happy with this location and this worker.Brynne J.