I ended up having to take a 20 foot u haul because they couldn’t find the key to the 15 foot one like I ordered. When I opened up the back of the truck there was a broken mirror with glass everywhere and a broken elliptical in it. Not very happy at all with this experience.
Gerald H
Endicott Manor Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Endicott, NY 13760
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Customer Reviews
- 3.0 Average Customer Rating
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The lady running it was not there
JOHN HAny of the things that are suppose to be done. Nothing was right, the previous person never checked the truck in, the worker didn't really know how to fix anything and they are now trying to charge me for things the previous renter did. Do not recommend!
KELLY LMy problem isn't with the location but with that my location for pick up was changed last minute. Then I wasn't given a scheduled pick up time. So I had to wait 40 minutes on the phone to talk to someone so I could open the lock box to get the keys to the truck I was supposed to pick up 40 minutes ago.
Thomas DI paid for several additional moving supplies and nothing was included when I picked up my truck. The back door of the truck was wide open when I arrived so obviously someone knew there were no supplies and no gas in the truck. I paid for gas twice and was charged for supplies they knew wouldn't be included. I have yet to be refunded. Not only that but its in an awful part of town and not well lit at all for the 67 questions I am required to answer and photograph upon drop off. I want my money back.
MEGAN R